Customer Service


Shipping Policy

All orders will be shipped UPS ground unless otherwise specified. Please specify if the address to ship to is commercial or residential. Alternative carriers are available upon request and may result in additional charges or billing.  

The shipping costs on line are structured for within the continental United States. Shipments to any other location will be priced in line with selected couriers published rates and restrictions. The shopping cart program does not calculate shipping costs outside of the United States or multiple hat orders correctly. All of these orders will be calculated manually and the purchaser will be notified via e-mail for approval before the order is process. We are sorry for this inconvenience, a software fix is being developed.

International shipments:

We do ship internationally using the postal service. We have found the major carriers to be quite expensive compared to the postal service.

The order form does accept international address with some restrictions. If you are not comfortable using the form fields simply use the default values and enter you properly formatted address in the comments field, the last field of the shopping cart form.


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